In an age where a one star difference on Yelp can mean a difference of 9% in a retailer’s revenue, a company’s social media reputation and online reviews are a critical as ever.
Howerver, it can be a full time job keeping tabs on all of the reviews pouring in on Yelp, Google, Facebook, TripAdvisor and dozens of other sites.
Heck, It’s hard to make sure a business has even claimed control of your own profiles on those sites(and that doesn’t even include keeping items such as the street addresses, contact info, hours of operation, etc. up to date).
Now with ReactCX Social Media Monitoring, there is a solution to all of of those problems that’s completely integrated into our standard reporting environment.