Sports Events
At React, we share a great love of sport. Whether it be racing at Ascot, watching Everton playing (and usually losing) at Goodison Park, cheering England on at Twickenham, or celebrating another Ashes victory at Trent Bridge, our sporting passion is what unites us as a team of people outside our business connection.
As a natural extension of this, we have a great deal of experience in Mystery Shopping sporting events, both in the UK and further afield. Our dedicated shopper team will evaluate the success of your event, by experiencing it just as a genuine customer would, and feeding back versus your expectations. Learnings can be shared with your entire events team, and action planning can take place to address any disappointments before your next event takes place.
Our Mystery Shopping and exit survey research techniques have been successfully utilised in tandem by our clients to help drive event-on-event improvements.
As with all our programmes, results will be made available to you through our industry-leading online portal, which will be customised to meet your exact requirements.
Music, Charity & Other Events
It’s not just sporting events that we love to be involved in. At React, our team of event fanatics are waiting to help you improve the customer experience at your next event.
There are no limitations in terms of which events we can support you with. From large venue music concerts to all manner of charity events nationwide – we will provide insight on the experience of your customers in an easy to interpret, actionable format.
As is typical of all event experiences, our Mystery Shopping and exit survey research techniques have been successfully utilised in tandem by our clients to help drive event-on-event improvements. Results will be made available to you through our industry-leading online portal, which will be customised to meet your exact requirements.
Case Studies
