ReactCX Customer Pulse
Introducing new disruptive tech that gets you the customer insights you need.
Integrate customer surveys directly into your brand’s app with React Customer Pulse (RCP)
Trigger survey invites direct to customers’ phones when they enter your locations
Use for COVID-compliance, “mini” mystery shops, CSAT and so much more
Functionality for offering rewards in exchange for completing
- EHigh Data Yields
Get unlimited responses across multiple survey campaigns for a fixed monthly cost per location.
- EScalable and Flexible
Run multiple campaigns to meet all your customer insight needs – from continuous surveys to one-off monthly dips. The limit is your imagination.
- ECost Effective
As well as offering high-volume data yields, the tool’s flexibility means you can consolidate research projects from different business functions into one place, negating the need for other methodologies.
- EApp Retention and Customer Loyalty
Offering rewards for completing surveys helps boost app retention and customer loyalty.
- EFlexible Reporting
We build a reporting package to suit you, whether you prefer to do your own analysis in-house or want bespoke, comprehensive summaries.
- EStraightforward and Secure
Our developers work with your app team to deliver simple and safe integration. When it comes to data collection, the tool doesn’t capture any identifiable user data or access any client systems.